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What products do you sell? We sell over 200+ smart home and water-related products including solar panels, water heaters, pumps, filters, smart devices, and plumbing accessories. -
Do you provide installation services? Yes, we offer professional installation for selected products such as solar systems, water heaters, pumps, and filtration systems. -
Are your products genuine? All our products are 100% genuine and come with manufacturer or service warranty.
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How can I place an order? You can place an order through our website, phone, or by visiting our store. -
What payment methods do you accept? We accept cash, bank transfer, and other digital payment methods depending on availability. -
Do you offer Cash on Delivery? Cash on Delivery is available in selected locations and for eligible products.
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How long does delivery take? Delivery usually takes 1–3 days in Kathmandu Valley, 3–5 days in major cities, and up to 10 days in remote areas. -
Do you deliver all over Nepal? Yes, we deliver across Nepal. Delivery time may vary depending on location and accessibility. -
What if my product is damaged? Please contact us within 24 hours of delivery. We will arrange replacement or support as needed.
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Do products come with warranty? Yes, most products include a service or manufacturer warranty depending on the brand. -
Do you provide after-sales support? Yes, we provide full after-sales support including maintenance and technical assistance.