Shipping Information

Shipping Information - Smart Homeware & Water Solutions
Shipping Information At SmartHomewareService, we aim to deliver your products safely and on time. This Shipping Information page explains how we handle deliveries across Nepal.
Delivery Areas We provide shipping services across major cities and towns in Nepal. Remote areas may require additional delivery time depending on accessibility.
Processing Time Orders are usually processed within 1–2 business days after confirmation. For large items such as solar panels, water tanks, or pumps, processing may take longer due to installation scheduling.
Estimated Delivery Time
  • Kathmandu Valley: 1–3 business days
  • Major Cities: 3–5 business days
  • Remote Areas: 5–10 business days
Shipping Charges Shipping charges vary depending on product size, weight, and delivery location. The final shipping cost will be communicated during order confirmation.
Installation Services For selected products such as solar systems, water heaters, and pumps, we offer professional installation. Installation charges may be separate from shipping costs.
Damaged or Missing Items If your product arrives damaged or incomplete, please contact us within 24 hours of delivery. We will arrange for replacement or resolution as quickly as possible.
Order Tracking Once your order is shipped, we may provide tracking details via phone or email depending on the courier service used.